AI & automation · AI agent · 2025
Meindert Wilhelmus: the AI agent for customer service and lead flow
Our own AI agent answers customer questions via WhatsApp, qualifies leads and books calls, 24/7. Built on n8n for orchestration and Claude for the reasoning, connected to Twenty CRM.
Meindert Wilhelmus
01
The challenge
Leads and questions arrive 24/7; a team does not. Every unanswered evening question is a lead for the competition. That demanded an agent that truly acts, not a chatbot that only talks.
02
The approach
n8n orchestrates the flow (WhatsApp in, CRM and calendar out), Claude runs the conversations: understands the question, qualifies, advises the right package and books a call directly. Escalation to a human is one message away.
03
60 sec
response time, day and night
n8n + Claude
the tech stack
24/7
qualifying and scheduling
"Meindert is our own proof: the same agent you can talk to at the bottom of this site runs the entire first-line follow-up for clients."
